Most “AI support” loops customers, invents policies, and bills you per FAQ lookup. Evo closes tickets. It’s grounded in your live order data, inside the helpdesk you already run.
Prove it on your own past tickets first. No migration.
Deflection buys time. An answer keeps the customer. The category sells you the first and bills like it’s the second.
“Let me connect you to an agent” that never comes. Loops and dead ends.
Resolves end-to-end across chat, email, SMS, and social. A human is one tap away.
Answers from a help center and hopes: wrong refunds, invented policy.
Grounded in your live order data. Proves itself on your past tickets first.
Bills per “AI resolution”, most of which are just shipping status and returns.
Instant answers are free. You pay only when Evo edits an order or issues a refund.
Can’t learn your macros, SOPs, Notion, or old tickets.
Unifies all of it into one source of truth and drafts context-ready replies.
Gorgias-column claims are limited to publicly verifiable facts (per-resolution + per-seat billing, help-center deflection). Blank cells where a fair claim can’t be made.
Simulation on your own past tickets. See the resolution rate before a customer ever sees Evo.
No migration. Evo joins Gorgias / Zendesk / Richpanel as a teammate. Macros and SLAs never move.
Every channel, one inbox. Resolution by default.