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AI CHAT APP FOR SHOPIFY

The AI chat app that resolves tickets, not just replies.

One AI that handles every customer support moment on Shopify. One platform, one data layer. It resolves returns, tracks orders and even sells, closing 85% of tickets end to end in your brand voice. Support costs drop from day one.

Book a 30-min demo

Live on your store in around 11 days, built on first-party data trusted by 1,300+ DTC brands.

85%
Tickets resolved by AI
12s
Median first reply
4.8 stars
CSAT on AI replies
77%
Lower support cost
Book a 30-minute demo
Audit your CX Support with us — No slides, just your store.

Used by leading D2C brands

Why merchants switch

Most of your Shopify inbox does not need a human.

Order status, sizing, returns and billing are the same questions all day. A live chat widget just routes them to your team faster. EvoAI answers them, takes the action, and writes the resolution back.

Resolves tickets, not just replies
Returns, order tracking, sizing and billing are handled end to end, not forwarded to a queue. It can even close the cart and sell when the moment is right.
One platform, every channel
Chat, email and helpdesk all read the same customer context from one data layer, so every surface knows what the others already know.
Lower support cost from day one
77% lower support cost than running a helpdesk plus agents. Costs fall from the first day, not after a long ramp.
In production

Watch a ticket resolve in seconds.

Full context is loaded before the first reply: order, delivery status and customer tier. The action is already started, so no human touch is needed.

EvoAI Chat
Online · replies instantly
Auto-resolved
L
Lauren · repeat customer
Hi! My order EV-44218 says delivered but I never got it. Can you help?
EvoAI
I see order EV-44218 was marked delivered yesterday at 3:42pm. USPS sometimes scans early. I have filed a missing-package case and shipped a free replacement. It ships today and arrives by Friday, and tracking is on its way to your email.
E
L
Lauren
Oh wow, that was fast. Thank you!
Replacement shipped and tracking email sent. No human action needed.
Message EvoAI…
→
What actually gets deflected

85% resolved end to end, on average.

Six months of tickets across 40 DTC brands, graded against human resolutions. Order status and product info clear above 90%. Hard cases stay with your team by design.

Order status and "where is my order?"
14,210 / mo 94%
Product info and availability
5,910 / mo 88%
Account and login
2,420 / mo 82%
Sizing and fit questions
8,640 / mo 71%
Returns and exchanges
6,840 / mo 68%
Billing and payment
3,120 / mo 54%
Why context wins

Generic AI vs. AI that knows your customer.

Generic AI tools
EvoAI on Blotout
Anonymous session ID that resets per device.
Unified profile across web, app, email, SMS and support.
Last-click cohort. People who bought X also bought Y.
The shopper's real size, last ticket and the cart she did not finish, together.
Stateless. Every agent starts from zero.
Every interaction enriches the graph, so the next agent starts smarter.
Third-party pixels and cookies that are iOS-fragile.
First-party, server-side and consented. Built on Blotout.
Sales does not know what Support promised, and Search does not either.
Every promise, query and resolution is visible to every other app, live.
Proof, not promises

The numbers merchants see.

85%
Tickets resolved end to end by AI
12s
Median first reply time
4.8 stars
CSAT on AI replies
11d
Time to live on your store
Reads from and writes to

Plugs into the Shopify stack you already run.

EvoAI is bi-directional with your tools. Every connector is a two-way street, so a resolution here updates the customer everywhere.

ShopifyKlaviyoGorgiasZendeskIntercomMailchimpSlackStripeAlgoliaTwilioHubSpot

See EvoAI running on your store.

A 30-minute walk-through on your actual catalog, your real support tickets and your real customer data. No slides, just your store.

Book my 30-min demo

One context layer. One AI brain. Every customer moment, end-to-end

SalesSupportSearchsales@getevo.ai
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