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EVO SALES
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Convert the traffic

that you've already paid for.

You've spent money to get shoppers to your site. Evo helps them buy. Its smart chat assistant talks to shoppers the way your best sales rep would — already knowing who they are, how they found you, and what they were looking at last week.

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The Thesis

Most AI chat tools have caught up to each other

They all do automated chats, guess what the shopper wants, follow workflows, and use modern AI to write replies. The chat tools have become pretty similar. What makes Evo different isn't a fancier AI. It's that Evo knows a lot more about the person on your site than any other tool does.

Generic Agents

The model is a commodity

Simple chat automation
Basic intent classification
Standard workflow execution
Generic, LLM-backed replies
Evo Sales Agent

The data is the moat

Cross-session, cross-device identity
Specific source — ad, campaign, search term
Real-time behavior in the current session
Pre-session history across all prior visits
Live consent state across channels
Full attribution chain to this moment

Six Categories of Signals —on every single chat

Cross-session identity

Returning visitors recognized across sessions and devices — even before login, even on a fresh device.

Source attribution

Specific Meta campaign, Google search term, email click, organic, direct or referrer — known at hello.

Real-time behavior

Pages viewed, scroll depth, exit intent, cart hesitation in the current session — the moments of highest intent.

Consent state

Real-time awareness of consent across channels and data types. Personalization that complies, by default.

Attribution chain

Full sequence of customer touchpoints: ad Monday, organic Wednesday, email Friday, conversion today.

Pre-session behavior

Evo reads what this customer did three days ago, last week, last month — across all prior sessions

The data layer in action

Your inbox doesn’t always need a human. 85% tickets close themselves

Across 40 DTC brands and six months of tickets, results were graded against what a human agent would have done. The hard 15% land in your team’s queue by design.

First-time visitor

First-time visitor from a Facebook ad, no history

Returning anonymous

Returning shopper who hasn’t bought yet — still deciding

Authenticated VIP

Loyal VIP customer, long purchase history, knows their fit

High-return-rate visitor

Customer who tends to return items in this size

What Evo does

Cart recovery is just one moment. We own all of them

A first-time visitor and a 3-year VIP ask the same product question. A standard bot replies identically to both. Evo Sales Agent reads the context layer and earns each answer.

Sizing & fit guidance

Reads size history, body measurements, return patterns. Recommends the size she will keep, not the size she clicked

Comparison browsing

Spots when she's comparing 3 products in the same category. Surfaces the right tradeoff, not a generic best-seller list

Pre-sale objections

Returns policy, shipping cost, fabric care, "will it fit my body" — answered with her geography, her tier, her past orders

Replenishment

Knows her last buy was 60 days ago, knows her usual cadence, knows the product is consumable. Reminds at the right moment

Cart recovery

The classic case — but composed for her specific session. SMS now, email at T+22, on-site nudge on return. Channel chosen, not configured

Hesitation & exit intent

Evo sees the 40-second pause on the cup selector or the cursor heading for the tab close and automatically steps in before the bounce

VIP welcome & cross-sell

Evo recognizes a 3-year VIP at hello. Skips the form. Offers a perk. Suggests the cross-sell the cohort actually buys

Post-purchase and upsell

Reads the order, surfaces the natural add-on within the return window. Reads the support graph to skip the wrong moment

From signal to outcomein three simple steps

Step 1

Read the situation

Who the visitor is, how they got here, what they’re doing right now, what they did last week, and what they have agreed to — all gathered before Evo says a word.

Step 2

Write the message

Not a canned reply. A one-of-a-kind message for this person, on this page, at this moment. The kind of thing your best salesperson would say if they were watching them shop.

Step 3

Get the sale (or handoff)

Add the item to their cart. Hold their size. Book them a fitting. Offer a VIP perk. Whatever closes the deal — and whatever happens gets saved so your team knows what went on.

The factual answer is the same. The conversation is not

Standard AI Agent

Evo AI Sales Agent

Standard Agent

The standard bot knows nothing about the visitor. It’s polite, but it has no idea that the visitor saw a Facebook ad on Tuesday and has been thinking about this for days.

Generic Response
Anonymous Visitor
Source Missing
Lack of purchase history
THE RESULT?

The conversation becomes transactional. Visitor eventually leaves without buying. Lost sale, wasted ad spend.

Evo Sales Agent

Evo agent reads the history like on Tuesday: Meta ad "Spring 2026" was clicked at 4:12 and PDP was viewed, cart was abandoned. Organically returned today from Canadian domain, on Toronto IP.

Known Visitor
Complete history visible
Traced User Journey
Contexualized Response
THE RESULT?

Same factual answer — contextualized for her geography, her hesitation pattern, and the moment. The Meta acquisition cost converts to revenue.

Features

Evo has every capability your playbook actually needs

Personalized prompts

Every nudge is written for this specific person — their source, hesitation pattern, size history. Not a segment, not a category. For the visitor.

Source-aware tone

Paid traffic and organic traffic deserve different treatment. Someone who clicked a Meta ad gets a friendly hello. A returning VIP gets a perk.

Proactive triggers

Cart hesitation, exit signals, sizing confusion, abandonment, post-purchase — over 40 moments where Evo knows to speak up.

In-widget actions

Agent adds to cart, holds a size, applies a code, books a fitting, pulls up reviews. The smart conversations get things done.

Consent-aware by default

Always works within what the shopper has agreed to. Personalization that complies by default and is iOS-proof

Shared identity graph

Your support team sees what Evo saw. Tomorrow's search results reflect today's chat. It's one brain, one memory, one shared identity graph.

The Impact of choosing one
AI for Sales, Support & Search.

3.4x
Cart recovery vs. exit-intent popups
+22%
Repeat-purchase rate for customers
0
Cookies or pixels dependency
11days
Time to go live on your store

The questions we always get

How does this differ from a chat widget like Intercom or Tidio?

Chat widgets render a UI and route messages. They have no opinion about who is asking or why. Evo composes the message itself using the full Blotout context — source, history, hesitation, consent. The widget is the surface; the brain is the data layer.

Is this just cart recovery?

No. Cart recovery is one moment. Evo Sales Agent runs every pre-purchase conversation moment: sizing, fit, comparison, replenishment, post-purchase, VIP perks, source-aware welcomes. The widget shows up wherever your best rep would step in.

How does Sales Agent get the source attribution?

Built on Blotout. The visitor lands carrying her full attribution chain — specific Meta campaign and creative, Google search term, email click, organic, referrer. Server-side. iOS-proof. No third-party stitching.

What about new visitors with no history?

Source attribution and real-time behavior still apply — Evo knows she came from a TikTok ad, on iOS, and hesitated 40s on the cup selector. That alone changes the nudge.

How is identity resolved without cookies?

Server-side, deterministic — email, phone, order, device. Same identity graph Support and Search use. Personalization survives iOS, ad blockers, and cross-device visits.

Can it run without our existing email or SMS tool?

Evo Sales Agent runs inside your store. It does not replace Klaviyo or Attentive — it tells them which segment, which template, which moment, based on the live graph. Plug it in alongside what you have.

See Evo in action, running on your store

Book a 30-minute walk-through to see how Evo fits on your actual catalog, your support tickets, and your real search queries — and see your real customer graph in action

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One context layer. One AI brain. Every customer moment, end-to-end

SalesSupportSearchsales@getevo.ai
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